Conducting Assessments
A good way to begin a process of change that advances the implementation of patient- and family-centered care is to review existing facilities, programs, policies, and practices. To facilitate such a review, a short assessment tool is included on this site (click below).
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More detailed tools are included in the publication, Advancing the Practice of Patient- and Family-Centered Geriatric Care.
The first step in using these tools, as described above, is to appoint a broad-based committee with representation from all stakeholders involved in the program.
Members of the committee or task force completing the assessment tools should be given some background in family-centered care. A basic understanding of family-centered care will give committee members a framework for conducting the assessments and proposing change.
Collaborating in the assessment process, members of the steering committee have an opportunity to develop mutual support, understanding, and respect among people who have not traditionally worked closely together in a planning or assessment capacity. These new relationships typically set the stage for additional collaborative efforts in the future.
During the assessment process, many positive aspects of the program or facility may be discovered. Consider whether sustainable change in other areas may be achieved by building onto these existing successes. Tackling the least complex and difficult problems first will help build credibility and momentum for positive change.