Individual and Family Engagement in the Medicaid Population: Emerging Best Practices and Recommendations (2014), sponsored by the Robert Wood Johnson Foundation's State Quality and Value Strategies program, outlines best practices and suggested recommendations and strategies to support enhanced individual and family engagement efforts by Medicaid agencies, their staff, and organizations serving these populations. In addition to this report, the collaborative project generated additional material, including a summary of the methodology, an annotated bibliography, recommendations resulting from interviews, and other resources.

In developing this issue brief, IPFCC conducted a targeted literature review and a series of in-depth interviews. Over 50 individuals across the nation were interviewed, including policy specialists, health care providers, engagement experts, and individuals and family members receiving Medicaid support. A small steering committee representing these perspectives helped guide the development of the report. This collaborative project generated resources in addition to the report, including a summary of the methodology, an annotated bibliography, a comprehensive summary of 50 interviews, and other resources that are included on this section of the IPFCC website.

Annotated Bibliography

Individual and Family Engagement Themes

Glossary of Terms

Interview Methodology and Questions
An explanation and examples of the methodology used to conduct interviews with participants.

Patient and Family Engagement Strategies and Definitions

Recommendations of Interviewees

Spotlights on Promising Practices Across the Nation
Highlights of innovative programs identified during interviews for the 2014 report, including descriptions of strategies to effectively engage individuals and families.

Useful Resources/Links

For more information about Medicaid and related programs:

National Association of Medicaid State Directors CMS Centers for Medicare & Medicaid Services - Partners for Patients